Email your proof of no claims
Make a Motor Insurance claim
Frequently asked questions
Policy documents
Quotes and renewals
0344 815 8486
Policy changes
0344 815 8483
Complaints
0344 815 8483
24 hours a day, 7 days a week:
Report a claim or accident online
Our online claims portal makes it easy for you to report an accident 24/7. Click here or scan the QR code with your smartphone's camera. For standalone glass claims please call the Glass Helpline.
Motor Insurance claims and accidents
0344 815 8484 or click here
Excess Return Voucher claims
0344 815 8485 or click here
Accident Assistance claims
0344 815 8485 or click here
Glass helpline
0344 815 8524
Breakdown assistance
(when purchased with your insurance policy)
0345 641 9715
+ 00 44 20 8603 9715 (from Europe)
Postal Address
Chery Insurance, Car Care Plan Ltd, Jubilee House, 5 Midpoint Business Park, Thornbury, West Yorkshire, BD3 7AG.